Terms and Conditions

  1. Acceptance of Terms: By using TeaHarmony, users acknowledge reading, understanding, and agreeing to these terms. If you do not agree, please do not use the site.
  2. Order Placement: Orders placed on TeaHarmony are subject to availability and acceptance. Confirmation emails indicate the successful placement of an order.
  3. Product Descriptions: TeaHarmony strives to provide accurate product descriptions. However, variations may occur, and we reserve the right to correct any errors.
  4. Payment: Payments are processed securely through trusted payment gateways. TeaHarmony does not store credit card information.
  5. Shipping: Shipping times and costs are provided during the checkout process. TeaHarmony is not responsible for delays or additional costs due to customs or unforeseen circumstances.
  6. Returns and Refunds: TeaHarmony accepts returns within a specified period. Refunds are processed according to our Refund Policy, available on the website.
  7. Intellectual Property: All content on TeaHarmony, including images, logos, and text, is the intellectual property of TeaHarmony. Unauthorized use is strictly prohibited.
  8. Prohibited Conduct: Users agree not to engage in any unlawful, harmful, or disruptive behavior while using TeaHarmony.
  9. Termination: TeaHarmony reserves the right to terminate user accounts or access to the site for violations of these terms or for any other reason.
  10. Modifications: TeaHarmony may update these terms at any time. Changes will be effective immediately upon posting. Check this page regularly for updates.
  11. Communication: Users may receive transactional emails related to their orders, including order confirmations and shipping notifications.
  12. Marketing Communications: Users may receive promotional emails. Opt-out options are provided in each marketing email.
  13. Liability: TeaHarmony is not liable for any damages or losses resulting from the use of the site or its content.
  14. Indemnification: Users agree to indemnify and hold TeaHarmony harmless from any claims, damages, or losses arising from their use of the site or violation of these terms.
  15. Contact Information: For questions or concerns regarding this Privacy Policy, contact our support team through the provided contact information on our email [email protected].
  16. Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
  17. Waiver: The failure of TeaHarmony to enforce any right or provision in these terms will not constitute a waiver of that right or provision unless acknowledged and agreed to in writing.
  18. Entire Agreement: These Terms and Conditions constitute the entire agreement between the user and TeaHarmony and supersede any prior agreements or understandings.